General Information

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Tips to shorten or eliminate your visit to DMV

We realize your time is important. Many DMV services can be processed online If you have received any notification from DMV, check your letter to see if you can complete your transaction online.

Appointments are available at all offices for faster service. You may make an office appointment or a behind-the-wheel driving test appointment online. Appointments are required for all original driver license applications. Appointments can be made online at or by calling 1-800-777-0133. However, same day service is available at driver license processing centers (DLPC) without an appointment.

If you make an office appointment online, please check our driver license, identification card, and/or vehicle registration pages for requirements, fees, forms, or any other information you may need to complete your transaction.

You may also call to make an appointment. When you call to make your appointment, ask for general information regarding your transaction, the name of the forms you may need, and the location and hours of the office.

Ask if your transaction can be processed by mail. If the answer is yes, then request the forms be mailed to you. After you receive the forms, complete the information and mail them to any DMV office. Please allow 3 to 6 weeks to process your new documents.

If it is necessary for you to visit an office, make an appointment(s) for faster service. See DMV offices for directions to the office.

Note. All DMV offices accept payment by cash, check, and money order and ATM/Debit cards for payment of fees. Credit cards are not accepted in any DMV office.

How to notify DMV when I change my address

Law states that you must notify DMV within 10 days of changing your address. There is no charge to change your address, and you may notify DMV by any of the following ways:

  1. Complete your change of address online .
  2. Call any DMV office at 1-800-777-0133 and request that a change of address form be mailed to you. It will take 5 days for you to receive the form. Complete the information required on the form, then mail it to the address listed at the top of the form.
  3. Download the Change of Address (DMV 14). complete the information, and mail it to the address listed at the top of the form.
  4. Visit any DMV office, complete a change of address form, and give it to a representative. The representative will give you a Change of Address Certificate card (DL 43) to complete and carry with your license.

If you do 2 or 3 above, type or write in ink your new address on a small piece of paper, sign and date it. Carry this piece of paper with your license. Do not tape or staple the change of address information to your driver license.

What methods of payment are acceptable for DMV services?

Payment Options

In Person at Your Local DMV Office

You can pay by:

  • Cash
  • Check
  • Money order, or
  • ATM/Debit cards are now accepted at all DMV offices.

Credit cards are not accepted in DMV offices.

Pay by check or money order.

Internet Transactions/Over the Telephone

Pay with your credit card, debit card with MasterCard or Visa logo, or e-check.

There is no additional fee for using a credit card.

Internet Driver License/Identification (DL/ID) Card Renewal

Pay with your credit card, debit card with MasterCard or Visa logo, or e-check.

There is no additional fee for using a credit card.

Internet Registration Renewal

Pay with your credit card, debit card with MasterCard or Visa logo, or e-check.

There is no additional fee for using a credit card.

There is no additional fee for using an e-check.

Online Bill Pay

You can pay your DMV fees through online checking. Contact your bank for details. You must provide your bank with the license plate number of your vehicle.

Important: Transactions paid with Online Bill Pay require additional processing time. This may delay receipt of the registration card and sticker.

How to get a copy of my DMV record

Your DMV record is available to you during normal working hours. You may obtain a copy of your California driving license/identification card and/or vehicle/vessel registration information by:

  • Visiting your local DMV office (make an appointment(s) for faster service)
  • Showing identification
  • Paying the fee

Information Services Branch

Information Release Unit G199

P. O. BOX 944247

Sacramento, California 94244-2470

How to get a copy of someone else's driver license, ID card, vehicle or vessel record

Vehicle, vessel, driver license and identification (ID) card records are open to public inspection. Confidential information, such as social security numbers and residence addresses, may only be disclosed to a court, law enforcement agency or other individual when they are authorized by a specific federal or state statute.

To request vehicle registration record or driver license/identification card record information, complete a Request for Record Information INF 70 form.

Casual requestors cannot immediately obtain information from his/her spouse, minor child, or registered domestic partner. If you wish to obtain the vehicle registration record or driver license/identification card record information of your spouse, minor child, or registered domestic partner, please

complete an INF 70 .

Mail your request with the appropriate fees (provided on form) to:

Department of Motor Vehicles

Information Release, Unit-G199

P. O. BOX 944247

Sacramento, California 94244-2470.

The form must be submitted to DMV headquarters in Sacramento for processing as the law requires DMV send a copy of the request form to the subject of record.

NOTE: You will not receive residence address information unless a state or federal statute is cited and approved by code name and section number that authorizes or requires the release.

How long does DMV keep records on vehicles and vessels?

The department began microfilming all vehicle and vessel documents in 1992. This increased accessibility of these records. There are some records dating back to 2006 that may be accessed. Records with no activity, such as tickets, renewals, transfers, etc. are usually purged from the database after 4 years.


How long does DMV report actions or convictions on driver license records?

I was in a reportable accident. How do I get information on the other party?

Each driver involved in an accident that caused more than $750 ($500 for accidents prior to January 1, 2003) worth of property damage or injured or killed any person must complete a Traffic Accident Report form SR1 to DMV within 10 days. You may obtain information about the other driver from the accident report that he or she submitted.

P.O. Box 942884

Sacramento, California 94284-0884.

Also available are the other driver's insurance information and a photocopy of the accident report and/or certification that the other driver in the accident was not insured (Uninsured Motorist Certificate). A $20 fee is required for each type of information requested.

What is a mature driver course, and can I get an insurance discount?

Mature driver improvement courses are available for drivers who are 50 and over. These courses are sponsored by organizations such as American Association of Retired Persons, National Safety Council, California State Automobile Association, and the Automobile Club of Southern California.

The class is approximately 8 hours long. During the class, the mature driver is instructed about the relationship between age and driving skills. The rules of the road are reviewed, along with specific safe driving practices.

Regarding a discount, check with your insurance company. Some offer insurance discounts for their policy holders who complete the course.

Can I register to vote at DMV?

Yes, if you are a United States’ citizen when applying for or renewing your driver license or identification card at any DMV office. you have the opportunity of registering to vote.

If you move, complete a DMV change of address form, and the Secretary of State (SOS) Elections Division will be notified of your address change. You can download the DMV Change of Address (DMV 14). or you may request a change of address form by calling your local DMV office at 1 (800) 777-0133.

It is important to note that if you are registering to vote for the first time, changing your name or political party, or have moved to a new county, you must also complete a Voter Registration form to update the SOS Elections Division database. Give your completed Voter Registration form to a technician, and DMV will mail it to the SOS Elections Division office for updating.

Even if you are not conducting business with DMV, you may pick up Voter Registration forms at any DMV office. Compete the form and mail it to the SOS Elections Division preprinted address on the form.

How to apply for a refund if I overpaid my fees

If you feel that you have overpaid fees to DMV, you may request a refund by:

  • Completing a Refund Application
  • Identifying when the payment was made (it must have been made within 3 years of the date you mail the form) and why you feel the amount was incorrect
  • Including any supporting documents you may have
  • Mailing your request to the Sacramento address on the form

How to order handbooks in large quantities

You may request handbooks in large quantities by:

Submitting a written request to:

Or faxing a request on company letterhead to:

How to order DMV forms in large quantities

You may request forms in large quantities by submitting a written request to:

Department of Motor Vehicles

Materials Management

4201 Sierra Point Drive, Suite 112

Sacramento, California 95834

Mail your request on company letterhead and include the form name, the name and telephone number of a contact person, and the address for delivery. Plan to order a 6-month supply of each form.

Bulk form orders are processed daily. Allow 6 to 8 weeks for delivery. Local DMV offices will supply up to 25 copies of a form if they have sufficient copies in stock.

How to prevent my DMV information from being released

The laws in the California Vehicle Code are very clear regarding who can receive DMV information. Therefore, the department makes every effort to maintain the confidentiality of its information. However, when directed by state or federal statute, certain confidential information is released to authorized requesters, such as courts, law enforcement agencies, or other government entities. In addition, California Vehicle Code Section 1810.2 allows authorized commercial requester account holders to obtain DMV records. Your DMV record information is released for authorized purposes only.


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