* During normal office hours - expect longer turnaround out of hours and at weekends and bank holidays.
** IMPORTANT NOTE REGARDING PENALTY CHARGE NOTIFICATIONS: If, having purchased a valid congestion charge via our website, you receive a PCN which has arisen through an error on our part, we will pay the PCN (or reimburse you if you have already settled it) up to a MAXIMUM of £60. This is the charge payable if settled within 2 weeks of receipt. If you leave it for longer than 2 weeks, the charge will rise to £180, however, we will not reimburse you for any amount over £60
Fees: The standard daily charging rate for current or future dates via TfL's website is Ј10.00, and for previous day the TfL charge is Ј12.00. Our charges are current or future days - Ј15.00, previous day - Ј17.50 and for
periods of a week, our daily service fee drops to Ј2.50. Exact charges for each charging period are noted on the order form on next page .
For the avoidance of doubt, please note that this website is neither owned by nor affiliated with Transport For London, and you may also make your congestion charge payment direct on their website, online, by sms, or at other nominated high street shops and garages. london-congestion.co.uk levies a service fee for checking and processing your application via this website. This fee also provides you with the services and guarantees as described above. If you do not wish to pay for a processing service fee, please use one of the suggested alternative means of submitting your congestion charge payment.