Upon the the implementation of GST on 1st April 2015, businesses which have been registered with the Royal Malaysian Customs will be charging GST on the goods and services that they sell to their customers, as long as those goods and services are not zero rated or exempted or the customers have not been granted relief from GST.
As a customer or consumer, you must ensure that you pay GST only to those businesses which have been duly registered and authorised to charge GST.
How do you check a company’s GST status?
You can do so by visiting the Taxpayer Access Point (TAP) website made available by the Royal Malaysian Customs at https://gst.customs.gov.my/TAP/
Click on the “Lookup GST Status ” on the bottom right to start your search.
You can check the GST-registration status of the company or the business by inputting either its Business Name, or its Business Registration Number, or its GST Number.
Using Business Name
Click on the ‘Business Name’ button and type in the name of the company or business.
If there is a match, that means the business has been registered for GST and therefore allowed under law to charge GST.
Using Business Registration Number
Click on the ‘Business Registration Number’ button and type in the number in the space provided, without symbols or spaces.
If there is a match, that means the business has been registered for GST and
therefore allowed under law to charge GST.
Using GST Registration Number
Once GST is implemented, all invoices issued by a GST-registered business must have its GST number.
To check for the veracity of the number and its registration, enter the GST number in the ’GST number’ box.
If there is a match, that means the business has been registered for GST and therefore allowed under law to charge GST. Make sure that the GST number and company or business name displayed on the screen agree with what is printed on the invoice.
What If There Is No Match?
If there is no match for the business in the system, that means the business is not authorised to charge GST to its customers. As a consumer, you should lodge a report with the Ministry of Domestic Trade and Consumer Affairs so that action can be taken against the business. However, bear in mind that GST is effective only from 1st April 2015 onwards and currently, the Customs Department is in the midst of processing the registration applications received.
If you are a business which has registered but your business is not found in the system, please contact the nearest Customs GST office to get clarification. You may also contact the GST Processing Centre at the following address and telephone number:
GST Processing Centre
Royal Malaysian Customs Department,
Kompleks Kastam WPKL,
22, Jalan SS 6/3 Kelana Jaya,