How to Recover Mail From the Outlook Junk Mail Folder

how to report junk mail

By Heinz Tschabitscher. Email Expert

Heinz Tschabitscher's enthusiasm for email takes to the limit what many users take for granted: electronic mail. Read more

Outlook comes with a junk mail filter that is quite effective—and reasonably precise, too.

Still, false positives—good messages mistakenly marked as spam and moved to the Junk E-mail folder—can and do occur. Fortunately, reviewing the spam folder is easy, as is recovering the missing messages to the Inbox .

Recover Mail From the Junk Mail Folder in Outlook 2013

To move an email from your spam folder to the inbox and, optionally, secure future messages from the same sender from being treated as junk in Outlook 2013:

  1. Open the Junk E-mail folder in Outlook.
  2. Now open or highlight the email message you want to recover from the spam folder.
  3. If the email is open in the reading pane or just highlighted in the folder list:
    • Make sure the HOME ribbon tab is visible.

  4. If the message is open in its own window:
    • Make sure the ribbon tab is active and expanded in the message’s window.
  1. Click Junk in the Delete section.
  2. Select Not Junk from the menu that appears.
    • You can also press Ctrl-Alt-J .
  3. To add the sender to your safe senders’ list (messages from their addresses are never treated as spam):
    • Make sure Always trust e-mail from “…” is checked in the Mark as Not Junk window.
      • Note that you can make Outlook allow only mail from such senders into the inbox. and Outlook can automatically put people you mail on that safe senders list. too.
  4. Click OK .

Recover a Message from the Junk E-mail Folder in Outlook 2003/7

To mark a message not spam in the Outlook Junk E-mail folder:


Category: Bank

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