Here is a link to lots of contact information for Chase.
Here is a number supposedly for the Chase Executive Team, whatever that is: 800-242-7339
Numbers for Chase executive customer service:
713-262-3866 (Banking, Michelle Crabtree)
888-622-7547 x 6164 (Credit card, Sharon)
888-622-7547 x 6838 (Credit card, Patrick)
Direct numbers for WaMu loss mitigation (if you are behind on your mortgage and need help). We haven’t verified these numbers
Thanks Consumerist! (link and link )
Here is a handy guide to the Chase phone tree to get to where you want quicker.
Frustrated WaMu customer Alan tells gave me this number to get directly to a live person at WaMu without any prompts:
866-394-4034. He also designed WaMu a new logo:
If you want to record your phone conversations with WaMu/Chase, read this .
Update 8/23/12: A reader gave us the helpful number:
Chase executive office 888 622 7547 ext 6773 Esmeralda Vasquez, she was very helpful and she truly was a customer advocate. She assisted me with a fraud account opened in my name and later charged off and sold to some collection agency that took me to court. She retrieved the account(that was sold over 5 years ago) and had those jerks release the judgment.
Also I got a hold of Ms. Vasquez by first calling the banking side executive office at 800-242-7399 for all of those that have issued related to banking