You will need to have all documentation ready in order to not delay the application process.
You can file a UI Claim online or over the phone. In some instances, you will be able to apply by phone only.
The Department offers two options to receive benefit payments. These include:
- A personal Colorado Automated Payment (CAP) Card.
- Direct deposit into a checking or savings account of your choice.
Once you processed your initial claim, you must remain eligible to keep receiving benefits. You need to file claims biweekly. These claims can be filed online or over the phone.
If your claim is denied and you believe you deserve benefits, you can file an appeal. The process commonly starts with an appeal to the Division of Unemployment Insurance. This decision may be appealed, in turn, to the Industrial Claim Appeals Office. If you would like to appeal the verdict, any additional appeals can be done to the Colorado Court of Appeals.
What happens if I’m fired, laid off or if I quit?
You must report if you are fired, quit your job or refuse work to the Colorado Department of Labor and Employment, so a determination of eligibility for UI benefits can be made.
In most cases, a worker must be out of work through no fault of their own to be eligible for benefits without penalty. There is no
penalty or reduction in Unemployment Insurance benefits if you are laid off.
Can I file for unemployment if I was discharged from the military or worked for the federal government?
Yes, you can file for Unemployment Insurance benefits if you were either discharged from the military or worked for the federal government.
Can I be in the military while on unemployment?
Yes, you can be on active duty in the National Guard or the Military Reserves while you are on unemployment.
What you should know:
- When serving in the military, you are considered able to work and available for work.
- You do not have to look for work for the first 72 hours of active duty within a month.
- Type “National Guard” or “Military Reserves” in the space labeled Job Contacts on CUBLine Online.
- Do not report any earnings for the first 72 hours of service in a calendar month.
- Do not report your earnings for the two weeks of annual training.
- Report any earnings after 72 hours of service in a calendar month.
Can I file for unemployment if I have received worker’s compensation in the past?
You cannot file a claim online if you received worker’s compensation in the last three years, but you can do it over the phone. You can call the UI Customer Service Center at 303-318-9000 or 1-800-388-5515.