How to Claim your National Lottery Prize
Up to £75
You can collect your winnings from any National Lottery Game Retailer. You should present the ticket and they will validate it and pay you the prize.
Between £75 and £200
National Lottery Game Retailers can pay prizes up to £200 at their discretion upon presentation of your ticket. If they are not able to do so, for instance if insufficient funds are available, you can return to the same retailer when funds are available, go to another retailer, or go to a National Lottery Post Office.
Between £200 and £500
You can collect your prize from any National Lottery Post Office upon presentation of your ticket. Some National Lottery retailers can also pay out prizes up to £500
Between £500 and £50,000
You can claim your prize from any National Lottery Post Office upon presentation of your ticket. You will have to complete
a prize claim form. Prizes may be paid by cash or cheque (maximum cash payout £500)
Any amount above £50,000 must be claimed in person from a National Lottery Regional Centre and will be paid by cheque. You will have to complete a prize claim form and provide proof of your identity.
If you have matched 5 plus the bonus or the 6 main numbers then you should phone the National Lottery Player Hotline on 0845 9 100 000 immediately (Calls charged at local rate).
If you need to find out where your nearest Lottery Post Office is or would like any more information you should ask your retailer or phone the Player Hotline on 0845 9 100 000.
Claiming your prize by post
You do this at your own risk! Prizes up to £50,000 can be claimed by post. Send your winning ticket and completed prize claim (available from your National Lottery Retailer) to: