Writing a business memo helps members of an organization communicate without the need for time-consuming meetings. It is an efficient and effective way to convey information within an organization.
Write a business memo rather than a business letter when you are communicating within your organization, including members of your department, upper management, employees at another company location, etc.
Business memos solve problems either by introducing new information to the reader like policy changes or new products being introduced, or by persuading the reader to take an action, such as attend a meeting, rinse the coffeepot when empty, or change a current work procedure.
When writing a business memo, the style should be somewhat formal but it doesn't have to sound
intimidating. Your aim in writing a business memo is the same as with other correspondence: You want to effectively communicate your purpose to your reader.
Business memos are most effective when they connect the purpose of the writer with the interests and needs of the reader. When planning your memo, be sure to think about it from your reader's perspective: Pretend you are the recipient and ask yourself:
- How is this relevant to me?
Business Memo Format - Heading Segment
Begin the business memo with a heading segment, following this business memo format: