What is a private auction? If two or more customers have backordered the same domain, the name will go into a 3-day private auction for registration rights to the domain. Only customers that have previously placed a Backorder are allowed to participate in the 3-day private auction. How do I know if my Backordered domain is part of a private auction? You will be notified by NameJet via email if the domain you backordered has been entered into a private auction. You can also find all the auctions in which you are participating in the My Account > My Auctions page. What is the starting bid for a private auction? The minimum bid in the private auction will be the highest Backorder amount entered previously by a customer meeting the minimum bid amount. Bids will increase in increments of at least $10 until the highest bid reaches $1,000. Bid amounts over $1,000 will increase at least in increments of $100. The maximum combined bid amount for a non-verified NameJet customer is $2,500. How long does a private auction last? Users will be allowed to enter bids for the private auction for three days, unless a bid is placed in the last 5 minutes of the auction. If there is a bid during the last 5 minutes of the private auction, the closing process will extend for an additional 5 minutes from the time that bid is accepted to allow for additional bids. If additional bids are received within that next 5 minute time period, the auction will continue to be extended in 5 minute increments until no further bids are received. At the conclusion of the bidding process, the highest bidder will receive the registration rights to the domain name. What is a public auction? A public auction only takes place if a customer failed to remit payment for a previously auctioned domain name where the private auction was older than 30 days. Public auctions are open to all users except the previous winner in the private auction that failed to remit payment. How will I be informed of the public auction? Previous bidders of a domain name that will be placed into public auction will be notified by email that the domain name is available to be bid on again. Customers can also view any domains that are in public auction by going to: Browse Domains > Public Auctions. What is the starting bid for a public auction? The starting bid for a public auction will be at the minimum bid. If you were the previous winner in an auction for the domain that failed to remit payment, you will not be allowed to enter the public auction. How long does a public auction last? Users will be allowed to enter bids for the public auction for three days, unless a bid is placed in the last 5 minutes of the auction. If there is a bid during the last 5 minutes of the public auction, the closing process will extend for an additional 5 minutes from the time that bid is accepted to allow for additional bids. If additional bids are received within that next 5 minute time period, the auction will continue to be extended in 5 minute increments until no further bids are received. At the conclusion of the bidding process, the highest bidder will receive the registration rights to the domain name. What is an Advance Auction? An Advance Auction is an auction for a new gTLD domain name where the applicable Registry Operator has either not yet been delegated by ICANN or otherwise has not yet begun allocating domain names to registrants, and therefore the Registry Operator may not be able to provide a winning bidder with any rights to a particular domain name until some uncertain time following the applicable auction, if at all. As far as auction functionality, Advance Auctions operate like a NameJet public auction. When will I receive the domain name? If you are the winning bidder you will be notified via email if and when the option can be exercised. Once you are notified that the option can be exercised, you will then have Fourteen (14) calendar days to exercise the option, which will be by submitting payment to NameJet. If payment is not received within fourteen (14) calendar days, you will forfeit the rights under the option at which point the domain name may be allocated to another party or scheduled for re-auction. In order to exercise any Advance Auction option, you shall pay to NameJet the price of your highest bid in addition to the registration fee set by the Registry Operator and/or any necessary registrar at the point the domain name becomes available for registration. How much is the Registration Fee for Advance Auction domains I win? Each Registry Operator will determine their registration fees once domains can be allocated and registered. Unfortunately, we will not have that information in advance. What if someone fails to pay for an auction? If it has been 7 days or less since the end date of the first private auction, we will relist the name in a new PRIVATE auction. NameJet will carry forward all bidders in good standing (excluding the bidder that did not pay,) with their final bids from the last auction. If it has been 8 – 30 days since the end date of the first auction, we will relist the name in a new PRIVATE auction. NameJet will carry forward all bidders in good standing (excluding the bidder that did not pay), but will reset the bids to the minimum bid. Initial bid dates are retained, with the highest bidder being the account that entered the domain on their backorder list first. If it has been 31 or more days since the end date of the first auction, we will relist the name in a new PUBLIC auction. NameJet will carry forward all bidders in good standing (excluding the bidder that did not pay), but will reset the bids to the minimum bid. Initial bid dates are retained, with the highest bidder being the account that entered the domain on their backorder list first. How long do I have to pay for an auction? The NameJet agreement states you will pay for the domain upon demand (when the auction closes). However, we will provide a courtesy extension of 7 days to pay for domains for non-verified bidders, and up
to 14 days for accounts with a Verified Bidder status. If you fail to pay for an auction within the allowed grace period, your account will go into a "Past Due" status and all bidding functionalities of your account will deactivated. Failure to bring your account current will result in closure of your NameJet account. Where can I find my auction due dates? Courtesy emails reminders are sent each night and may contain a partial or full list of auctions pending payment or in past due statue. For complete and current listings, it is your responsibility to log into your account and go to the MY ACCOUNT > REPORTS page, Filter by "Pending Payment". All domains are due by a specific date and time. All times are in Pacific Time. NameJet cannot alter the order your auctions are processed. NameJet will always attempt to process the OLDEST auction (End Date) first, regardless of "Due By" date or amount. Can I get an extension on the due date if I need more time? No. All domains must be paid by the “Due By” date as listed on your Report. No additional extensions will be granted beyond your grace period. What does "Past Due" status mean? If you fail to pay for an auction within the allowed grace period, your account will go into a "Past Due" status and all bidding functionalities of your account will be deactivated. At that time no backorders will be added to active auctions, you will not be able to bid on any auctions, you cannot add to your backorder list, and no new auctions will be awarded to you. How do I pay for auctions with a "Past Due" status? Please log into your account and update the credit card information on the MY ACCOUNT > SETTINGS > CREDIT CARD INFO page as soon as possible so you do not lose any valuable names. We will automatically attempt to process the name(s) several times a day until the payment required date. You may also make payments by following the provided links from within your account. If you do not make payment on your Past Due orders during the allowed time, your account will be closed for non-payment. Once I pay for "Past Due" auctions, when will I be able to bid again? Once you bring your account current, these features will automatically be enabled. You will be able to bid on active auctions found on your MY ACTIONS page. If you missed the deadline to add domains to your backorder list, you cannot be added to any auctions that started during this time. Likewise you will have missed the opportunity to bid on any auctions that closed while your account was in a Past Due status. What happens if I am unable to pay for auctions in a "Past Due" status? Your account will be closed for non-payment if NameJet does not receive payment by the required date for past due auctions. This information is made available to you through your account and through daily email communications from us. You have forfeited any claims to the domains previously awarded to you. As your account is closed, backorders will not convert to auctions, and you will not be able to participate in any new auctions. Can I pay a $10 non-payment fee for "Past Due" auctions? No. There is no longer a $10 non-payment fee when you do not pay for auctions awarded to you. If you fail to make payment during the initial grace period, and fail to pay during the past due time frame, your account will be closed for non-payment.
Unless otherwise specified by the Registry, anyone can apply for new TLDs in auction at NameJet. Simply submit an application at the registrar of your choosing to have the opportunity to secure the domain you want. Applications for Sunrise or Landrush are submitted to Registrars that are accredited with each specific new TLD. For information about which registrars are carrying the new TLD in question, please reference the Registry website.
Phases of the new TLD launch
Sunrise: The Sunrise period is for Trademark Holders to protect their rights in the new TLD extension. Anyone with a trademark registered before the Sunrise period begins may apply for domains that are an exact match (or very close to) their trademark.
Landrush: The Landrush period is the limited time opportunity for any customers to place orders for generic domains in the new TLD extension, without any restrictions or documentation. Landrush does not operate on a first-come, first-served basis. Domain names that receive multiple applications during the landrush period will be sent to an auction at the close of the landrush period, with the domain allocated to the winning bidder of the auction.
General Availability: General Availability begins the period in which all remaining domains are available to register on a first-come, first-served basis. There are no restrictions during this period and the domains may be registered at any Registrar that carries the new TLD extension.
What is the Verified Bidder program? NameJet’s Verified Bidder program is a free, opt-in program that allows serious customers to bid on more names, and at higher dollar values. If you want to place auction bids over $2500 total, or backorder more than 10 domain names, you must be a Verified Bidder. To register, please sign and attach the completed Verified Bidder Request form along with photo ID that matches the credit card on file to a Support Center ticket. Becoming a Verified Bidder allows you to bid in bulk and to make large bids. In order to Backorder more than 10 names per day or place auction bids over $2,500 (all bids collectively), you must become a Verified Bidder. The Verified Bidder process improves the NameJet experience We understand that the Verified Bidder process involves some extra effort by users. We believe the process ultimately improves the user experience as Verified Bidders are more likely to put legitimate bids on domain names, reduce transaction costs for all users, and improve the security of the system. How to become a Verified Bidder? To become a Verified Bidder, you must download our Verified Bidder Request form. Please sign and attach the completed form along with color photo identification to a Support Center ticket created from within your account. We will notify you by email when your account has been upgraded.