Best Answer: By being honest about your prior injury (the adjuster will see it in the medical records anyway) and keeping the lines of communication open.
If you have a question - ask the adjuster.
If you have a concern - tell the adjuster. We can't address the concern if you don't tell us you have it.
You may not always like the answer the adjuster gives - or what the adjuster tells you. but by keeping the lines of communication open - the claim can be resolved.
Ultimately, you and the adjuster have the same goal -- to get the claim resolved. Contrary to popular belief -- adjusters like to pay claims. (But that does not mean we give away the farm). Don't expect this accident to handle all your financial problems. Don't go running
up a bunch of medical treatment you don't need thinking you are going to get a big pay dat at the end. Don't get greedy.
But by paying claims - that's how I get them off my desk so I can move on to the next one. For every claim I pay and close -- I have two more demanding my attention. Not paying claims. dragging them out. and all that other garbage we get accused of does not happen. All that does is create more work for me (and no extra money or pay). Believe me -- I have way too much work to do any way. The last thing I need to do is to create more!
** not legal advice - Just my personal experience **
Source(s): Insurance Adjuster
MSAD · 7 years ago