Device Tier 1: $50, Device Tier 2: $125, Device Tier 3: $199
You may be eligible for Declining Deductibles. Enrolled customers that are claim-free for 6 or more consecutive months can save 25% to 50% off the standard deductible listed above.
The AT&T Mobile Insurance Program requires you to: (1) RESOLVE ANY DISPUTES THROUGH BINDING AND INDIVIDUAL ARBITRATIONS OR SMALL CLAIMS COURT ACTIONS INSTEAD OF THROUGH THE COURTS OF GENERAL JURISDICTION; AND (2) WAIVE YOUR RIGHTS TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTIONS OR CLASS ARBITRATIONS.
*Claims approved by 5PM CT will be shipped and in most cases, delivered the next day.
ELIGIBILITY AND ENROLLMENT OPTIONS
You can enroll in the optional Mobile Insurance program when you activate or upgrade your AT&T device. Mobile Insurance has a 30 day enrollment period for new activation and upgrades. View a full list of devices and their applicable deductibles or call Asurion at 888-562-8662. In the event that enrollment was requested and not accepted due to an ineligible device, you will receive a notice and a credit on your billing statement for any premium payment paid.
Call 1-888-562-8662 to file a claim or go online and submit a web claim at www.phoneclaim.com/att. Claims must be reported within 60 days of the date of loss. Claims are limited to two approved claims within any consecutive 12 months, with a maximum device value of $1500 per occurrence.
- If your device was lost or stolen contact AT&T Customer Care at 1-800-331-0500 to temporarily suspend your service and prevent unauthorized use.
- Return the damaged device by using the prepaid shipping label provided with your replacement device. Non-return charges may be added to your AT&T
wireless bill for failure to return damaged device.
COMPLETE PROGRAM DETAILS
Review the AT&T Mobile Insurance Coverage Certificate and brochure below.
*AT&T Mobile Insurance: $6.99/month per enrolled mobile number is billed to your wireless account. You may cancel anytime. Devices: Requires eligible device on an AT&T post-paid wireless plan and in good working condition at time of enrollment. Mobile Insurance is not available for the Samsung Galaxy Camera (EK-GC100A), PlayStation® Vita, Amazon Kindle, Amazon Kindle Touch 3, BlackBerry® PlayBookTM, phones on GoPhone® accounts, devices with prepaid data plans, AT&T MicroCellTM, docks or device models not sold by AT&T. Deductibles: Standard deductibles apply according to device tier. Declining deductibles may apply based on eligibility. Coverage: Coverage includes loss, theft, accidental physical or liquid damage, and mechanical and/or electrical malfunction after expiration of manufacturer warranty period. Certain coverage limitations apply. Claims: Limit of 2 claims within a period of 12 consecutive months. Maximum device value of $1500/occurrence. Claims may be fulfilled with new or AT&T Certified-Like New equipment of the same or other models of like kind and quality. Colors, features and accessory compatibility are not guaranteed. AT&T Mobile Insurance is underwritten by Continental Casualty Company, a CNA company (CNA), and administered by Asurion Protection Services, LLC (in California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #0D63161. In Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.), a licensed agent of CNA. Additional restrictions apply. All applicable taxes and surcharges extra.
1 2 Enroll Now Enroll in Mobile Insurance $6.99/Month per Enrolled Number 1760 https://www.att.com/olam/loginAction.olamexecute?pId=PassThru_Mobile_Insurance&source=ECAnOL00000MOI00L 4 0 0 7626651 0 http://www.att.net/smartcontrols-MobileInsurance Don't delay. You have 30 days from activation or equipment upgrade to enroll in AT&T Mobile Insurance. Choose to insure your phone for fast, hassle-free protection against loss, theft, damage and more.