Replace ID card

how do i replace my lost national insurance card
  • Applies to UAE Resident
  • Age group Above 15 years old

Customers may apply to change the personal photo printed on the renewed ID or amending any of his/her data on the ID or replace the ID if it is lost or damaged.

Service Code

Prerequisites

Service channels

Services centers

Customer Journey Steps

I would like to change my photo on my UAE ID card

  • I have submitted an application to change my personal photo by visiting one of the service centers of Emirates ID.
  • I have been asked to pay the fees for my application quickly.
  • I have paid the replacement fees using my preferred payment method.
  • I have received a text message confirming receiving my application
  • I have visited the registration center to take a new photo
  • I have received a text message with the application status and the expected delivery date
  • I have received my replaced UAE card through my preferred delivery channel
  • I have been asked to provide my feedback about my experience with changing the photo Customer Journey Steps

I would like to change the information printed on my ID card such as name and nationality

  • I have started the application and submitted my new information along with the supporting documents through the nearest registration center of the Emirates ID.
  • I have been asked to pay the fees for my application quickly.
  • I have paid the replacement fees using my preferred payment method
  • I have received a text message about the status of the submitted application and the expected delivery date.
  • I have

    received my replaced card through my preferred delivery channel.

  • I have been asked to provide my feedback about my experience with changing the photo
  • I have been asked to provide my feedback about my experience through my preferred channel.

I would like to replace my damaged card

  • I have submitted an application to replace my ID through the nearest Emirates ID registration center
  • I have been asked to pay the fees for my application quickly
  • I have paid the replacement fees using my preferred payment method
  • I have received a text message about the status of the submitted application and the expected delivery date.
  • I have received my replaced ID through my preferred delivery channel.
  • I have been asked to provide my feedback about my experience with the replacement process
  • I have been asked to provide my feedback about my experience through my preferred channel

I would like to replace my stolen or lost ID card

  • I have visited the nearest registration center of Emirates to start the application to replace my ID
  • I have been asked to pay the fees for my application quickly.
  • I have paid the replacement fees using my preferred payment method.
  • I have received a text message about the status of the submitted application and the expected delivery date
  • I have received my replaced ID through my preferred delivery channel.
  • I have been asked to provide my feedback about my experience with the replacement process.
  • I have been asked to provide my feedback about my experience through my preferred channel.

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Source: www.id.gov.ae

Category: Insurance

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