What is the iso certification

what is the iso certification ISO 9001:2008 certification has been in place for over a decade now and is used by both customers and companies as a method of controlling their quality.
  • The Standard provides a framework to manage your business and ensure a philosophy of continual improvement in all aspects of your business.
  • It is externally assessed on an ongoing basis to ensure these business practices are maintained.
  • The principles of ISO 9001:2008 are:

  • ISO 9001: 2008 is an international standard related to quality management system, applicable to any organization from all types of business sectors and activities.

    ISO 9001:2008 is based on eight quality management principles (all fundamental to good business practice). When fully adopted, these principles can help improve your organizational performance:

    Customer focus. organizations depends on their customers, and therefore need to shape activities around the fulfillment of market need
  • Leadership. is needed to provide unity of purpose and direction
  • Involvement of people. creates an environment where people become fully involved in achieving the organization's


  • Process approach. to achieve organizational objectives, resources and activities need to be managed as processes, with an understanding of how the outputs of one process affects the inputs of another
  • System approach to management. the effectiveness and efficiency of the organization depends on a systemized approach to work activities
  • Continual improvement. adopting this as a part of everyday culture is a key objective for an organization
  • Fact based decision-making. effective decisions are based on the logical and intuitive analysis of data and factual information
  • Mutually beneficial supplier relationships. such relationships will enhance theability to create value.

  • BENEFITS OF ISO 9001:2008

    Involves Top management in the improvement of the Quality management System

    Facilitates the organization to become a customer-focused organization.
  • Ensures sustained customer satisfaction by producing, delivering services and providing support functions that meet customer's needs and expectations.
  • Increases the effectiveness and efficiency of the organization through continual improvement in systems and products /services quality.

  • Source: www.pcmsindia.com

    Category: Insurance

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