What will my certification card look like?
Don't worry, your certification is valid. All certification cards are American Heart Association certification cards unless explicitly noted in the class title.
Infant/Child/Adult CPR & AED
Infant/Child/Adult Basic First Aid
AHA Healthcare Provider
OSHA & Bloodborne and Airborn Pathogens
How long do classes last?
We've heard the horror stories of one class lasting 8 + hours (ouch). You won't find those here. CPR or First Aid classes: Approx. 2-3 hours each (depending on the type
Do I have to buy a textbook for the class?
Not necessarily. Students are encourged to get an ebook from AHA at ebooks.heart.org or a physcial book from amazon.com if they choose.
Because we know your schedule can get crazy, classes can be offered 7 days a week from 8:00a.m. to 6:30p.m. Please call for availability.
What do I need to bring to class?
What is a blended class?
Can I pay cash for registration?
Good old greenbacks! Unfortunately, no. For safety and logistic reasons, our trainers don't accept cash at our training sites.
Why do I have to prepay for a class?
Good question! The short answer is the same reason why it's a win-win to prepay for a airplane ticket. Because our classes have a student limit, we enroll students on a first-come, first-serve basis, and if we held spaces for people who didn't pay and reached our maximum, we'd have to turn away people who were willing to prepay for that seat in the class. Plus we've learned (like the airlines) that a non-paying reservation has a 60% higher chance of not showing up. i.e. wasting a reservation. Hope this helps!
How can I get a copy of my invoice?
I missed a class. Do I have to pay to reschedule to join another class?
Thankfully no! Just like the U.S. Constitution, we don't believe in double jeopardy (charging you
twice for the same thing). So you can just give us a call at 800-939-0236 and register for free for another class. However, we can't sustain unlimted reschedules, so every student gets 1 free reschudule. After that its a 50% class cost to reschedule again.
Can I cancel a class?
We understand things happen and circumstances change. So for organizations and individuals, there is no charge if you need to switch the class to another date or time. For individuals, if you want to cancel a class within 24 hours of registering, then you can receive a full refund. However, in all other cases for organizations and individuals, there is a 50% cancellation fee for complete cancellation of an invoice. Why?
Because when you register for a class, we are giving you a seat and stopping someone else from taking that seat. For organizations, we are reserving a particular date and time, and we are stopping other organizations from reserving that date (even if we have to turn away customers). Also when you reserve a class, we make your textbook and DVD orders right away, so there will be enough books for your class.
Can I pay for a class on the day of the class?
We usually require a full payment to reserve a date. But if that isn't possible, there needs to be at least a 50% deposit 48 hours before the class to hold a date.
We require a credit card payment before the class to attend. You can make that payment the day of the class, but it must be before the class. All students can request an email copy of their card after their class and will receive their certification card within 3-14 busines days.
Where are you located?
EnjoyCPR is a subsidiary of The World Institute of Safety in Washington, D.C. Our headquarters are located just two blocks from the White House at:
Are you an accredited organization?
Absolutely! EnjoyCPR is a subsidiary of The World Institute of Safety. Our curriculums and certification cards come from the American Heart Association, The World Institute of Safety & the National Safety Council.