How to apply
If you suffer from one of the specified conditions ask for an application form FP92A, available from your doctor's surgery. You need to fill in parts 1 and 2 and your doctor (or an authorised member of the practice staff) will sign to confirm the information you've given is correct.
The surgery will arrange to send completed application forms to our office, using pre-paid envelope PPAEXENV, at:
NHS Help With Health Costs
152 Pilgrim Street
Newcastle Upon Tyne
We aim to process applications within three working days of receiving them. Where your GP has confirmed that you have one of the specified conditions, we will send you a certificate. Certificates are
valid for five years, starting one month before the date on which the application is received.
If you have any queries, you can call our enquiry line on 0300 330 1341. Alternatively, complete our query form.
If you have to pay for any prescriptions before your certificate arrives you may be able to claim a refund. Ask your pharmacist at the time you pay for an FP57 receipt and refund claim form. You cannot get one later.
If you have a medical condition which may entitle you to a medical exemption certificate, you must also inform the Drivers Medical Group of the Driver and Vehicle Licensing Agency of your condition, as it may affect your fitness to drive.