DO NOT USE THIS SERVICE IF YOU ARE JUST EMPLOYING ONE NANNY. I believe if you have multiple employees and plan to use them for years… Read More
A review from an employee (me): I work as a nanny and my employer/MomBoss signed up for SurePayoll to pay me. I had requested taxes… Read More
A review from an employee (me): I work as a nanny and my employer/MomBoss signed up for SurePayoll to pay me. I had requested taxes withheld.
I provided some information and paychecks arrived in my bank account as often as MomBoss remembered to submit my time sheet. So that was good. And that is the one star.
The bad is that I. HAVE. NEVER. BEEN. ABLE. TO. LOG. IN. Not once. I have never seen a paystub. From day 1 the username that was sent to
me and the password I selected were, in combination, not a match in their system. SurePayroll won't fix their tech errors but simply refer me back to "the HR Department" who is my MomBoss. She's not an HR department, but she reset my password dutifully nonetheless.
Guess what? None of the temporary reset passwords worked either.
And still, I am supposed to talk to MomBoss. But she's a person.
So I cannot get access to important tax documents, which SurePayroll CLEARLY HAS, because I am at the mercy of a non-HR human being who just so happens to be my employer? They cannot help me?
Naw son. That is now how this should work. You are direct depositing to me. You are my payroll provider. It is your system. IT IS YOUR RESPONSIBILITY.
Minus 4 stars, and a big warning to avoid.
Category: Payday loans