2:33 pm PDT July 23, 2015
If you used the 2014 online editions to complete your tax returns, you have to sign onto your online account with the exact same user ID you used to create the account.
f you may have forgotten some of your login information, see the following TurboTax support FAQ - https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-user-id-or-password
If you still cannot access your account, you can contact TurboTax customer service/support through their contact website during business hours.
Use the following TurboTax website to contact TurboTax customer service/support. Support is open from 8am to 5pm Pacific time (11am to 8pm Eastern time) Monday to Friday. after tax season. Submit your question/problem during business hours and then use the options for either Chat or Call (a phone number will be provided for Call)
to speak directly with a TurboTax agent -
Note: The Chat and Call option will not be available when TurboTax Support is closed.
If you have filed your 2014 tax returns and they have been accepted . when you sign onto your online account click on Track your federal refund On the Tax Timeline screen, click on Taxes at the top of the screen. When you are on your 2014 tax timeline. under the section for SOME THINGS YOU CAN DO, click on either option for Download/print return (PDF) or Download all forms and worksheets or Download .tax file
Once the PDF has been downloaded to your computer, you can view or print the return with any PDF compatible viewer, such as Adobe Reader.
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