The IRS (Internal Revenue Service) handles all your tax concerns. They typically get a lot of activity during April, when income tax returns are filed. It is also one of the most misunderstood and disliked government agencies.
There are several reasons why you might be inclined to contact the IRS. The main reason is if you have complaints. The agency may have misplaced your tax returns, decided to audit you or fine you for back taxes. In this case, you may have questions about the cause and might like to make sure that you will not be fined for this at a later time.
There may be a number of innocuous reasons why you want to contact the IRS. You may be asking about a possible extension on sending your tax returns, or you may want to ask about tax policies. In any case, there are multiple ways of reaching them.
Local IRS Office. There are local offices available in every state, as well as some on foreign soil. You will need to look up their addresses or phone numbers online, in a phone book, or through directory assistance in order to talk to a local
Phone. If you wish to contact the IRS by phone, there are several phone lines to choose from depending on your locality and your concern.
- A recorded service is available 24-hours to provide information on common IRS questions. The number is 1-800-829-4477.
- Live assistance is available Monday to Friday. The first three numbers below are open from 7 am to 10 pm, based on your local time. The last is open from 7 am to 5:30 pm Central Time.
- For businesses, the direct line is 1-800-829-4933.
- For individuals, call 1-800-829-1040.
- For the hearing impaired, the number is 1-800-829-4059.
- For government entities, exempted organizations, and retirement plan administrators, the number is 1-877-829-5500.
- You can also call direct lines dedicated to specific queries.
- To get forms, literature and instructions, call 1-800-829-3676.
- To report identity theft that has not impacted your income tax returns, call 1-800-908-4490. This line is available from 8 am to 8 pm local time.
Mail. To send a mailed inquiry, it is best to contact your local IRS office. The standard turnaround time for a reply to your message is about 30 days.