Council Tax: How to pay it

how to set up council tax

Direct Debit

Paying by Direct Debit helps keep your Council Tax down, and  can spread the cost over 10 or 12 monthly interest-free payments on a date chosen by you.

It’s easy and safe to set up or change a Direct Debit using My Council Tax online .


Paying online is easy and secure. The cards we accept are: Visa Credit, Visa Debit, UK Maestro, International Maestro, Mastercard, Solo, Electron and JCB.

By phone

You can pay over the phone using any of the cards listed above.  Payments can be made using our automated payment line .

To make a payment, you will need to have your Council Tax payment reference number ready and know the amount you wish to pay.  If you don't know your payment reference number then contact us .

Pay with your barcode

On the front of your bill is a barcode which can be scanned and used to make payments at any Post Office or PayPoint outlet free of charge. The barcode cannot be used at banks.

This barcode includes details of your

payment reference number and replaces payment cards. Your existing payment card can still be used but will not be replaced.

  • Hand the bill with barcode and your payment to the cashier, telling them how much you want to pay.
  • The cashier will process your payment and give you back bill and barcode back with a paper receipt. Keep the receipt as proof of payment.
  • Find your nearest payment outlet .       

Remember - the Post Office or PayPoint are not our agents. You should make sure that you pay at least seven days before the payment is due to make sure your payment reaches us in time.

Your Council Tax bill shows the instalment amounts and the dates on which you should pay them.

If you lose your barcode or have any queries about using it please contact us.

By visiting our offices

You can use the self-serve payment machines at the City Centre One Stop Shop. Municipal Buildings, Dale Street, which is is open at the following times:

Monday to Friday: 8.30am - 5.30pm.


Category: Taxes

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